Riders in Canada and the USA can purchase bikes directly through Norco.com and pick them up at the Authorized Norco Dealer of their choice. Each bike purchase comes with a complimentary professional build.
Bikes purchased through Norco.com are available for Click and Collect at the dealer or from select dealers who offer a local delivery option. You can choose the local delivery option in the shopping cart.
Please note the radius of local delivery is set by the dealer and involves a bike shop staff member arranging a time to drop your assembled bike off at your home.
Bikes available for purchase on Norco.com are either already located at a Norco Dealer, or will be shipped from the Norco warehouse to the dealer of your choice for assembly and pick up(subject to availability).
How to purchase a bike on Norco.com
1) Browse to the product page of the bike you would like to purchase.
2) Select the size and color of the bike you would like to purchase.
3) Enter your postal code to show the closest Norco dealers.
4)Store Pickup Options will show you what dealers have the bike currently in stock and/or can have it shipped from our warehouse to the store.
Local Delivery Options will show you what dealers are able to deliver the bike to your door. If you would like your bike delivered to you, select the local delivery option.
*Please note that you must choose a dealer close to you as we cannot transfer bikes from one dealer to another. If a bike is not showing any options, it is currently out of stock.
5) Once you've made a selection, click Add to Cart.
Again, be mindful of the geolocation of the dealer you are purchasing from. Make sure the bike is within a distance you are willing to travel to pick it up from the store. If the answer is yes, proceed to checkout and enter your contact information and method of payment to complete your purchase.
6) Once your purchase has been made, you will receive a confirmation email as well as a verification code you must present when picking up your order.
Bikes available from our Warehouse
7) Once your order leaves the Norco Warehouse, you will be emailed a tracking code you can use to track your shipment to your chosen dealer.
8) When your dealer receives your order, they will contact you to set up a time to come to the store and pick up your new professionally assembled bike or coordinate a time for your local delivery (*Select Retailers only and depending on the method you selected).
Please note that to pick up your new Norco Bicycle from your chosen Authorized Norco Dealer, you must bring with you:
1. A valid piece of ID
2. The credit card you used to purchase the bike online
3. The verification code which was sent to you in your order confirmation email
Questions?
Please contact ecomm@norcobicycles.zendesk.com