Thank you buying a new Norco bike! You might be wondering if you should register it with us.
The answer is yes.
As the original owner, registering within 90 days from the date of purchase ensures you are eligible to participate in Norco's Warranty and Crash Replacement Program.
In this article
Registering your Norco Bicycle
To make sure your registration process is straightforward, it's best to prepare some information beforehand. Make sure you have:
- A photo, screenshot, or scan of your receipt, on the same device you're using to register
- Your serial number on hand. You'll find it on the frame, in the form of a sticker or etching:
When you're ready to begin, go to the registration form on our website.
- Select the Rider option and choose continue.
- Enter your email address, your name, and address, and then select Next: Bike Information.
- Enter your serial number, and select your bicycle model through the dropdown menus. Sometimes your receipt will indicate the model year, but if you're uncertain, you can review our archive here and compare the entries against your own bicycle. You can also activate manual entry of bike information by selecting the checkbox below the dropdown menus.
- Upload your photo or scan of your receipt using the Choose File button.
- Go to the next step to review your information. If you notice any errors, click on the Edit buttons below each section. You can choose to receive our email newsletters and sign up for the Operation Hands Off! anti-theft database before submitting your registration.
Once you've submitted your online registration, you will receive an email confirmation for your records.
Retrieving and Editing Registration Information
Sometimes, you might need to look up or change your registration data. To do so, go to the registration access page here and enter the email used to register the bike. We'll send you an email containing the serial number and a link to modify your details.
When using the editor, you may notice that some information is fixed. If you're not the original owner, there's no need to worry! While registration is tied to the original owner to support the Warranty and Crash Replacement program, service and support can always be sought out at a local Norco dealer.